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5 years ago · by · Comments Off on Joyce Insurance Group – Coronavirus (COVID-19) Safety Precautions and Business Continuity Plan

Joyce Insurance Group – Coronavirus (COVID-19) Safety Precautions and Business Continuity Plan

March  16, 2020

To our customers:

In light of the recent Coronavirus COVID-19 outbreak, our top priorities continue to be the health and well-being of our customers and employees, as well as the prevention of service disruptions to our customers.

To ensure business continuity and the safety of our employees and communities, we have postponed face-to-face operations in all locations. What this means is that we are open for business, but will be conducting all business interactions through phone and email, following best practices in social distancing. Drop-off services will be available in all locations for the delivery of payments and other parcels. 

The majority of our staff will be working remotely and are well-prepared to continue to deliver on all aspects of our business — including insurance quoting, payment processing and delivery of support services. We do not anticipate any impact on our ability to continue to render services to our customers.

If you have any questions or immediate service needs, please feel free to call our main office at 570-655-2831 or visit our website at https://www.joyceinsurance.com.                                                     

For more information on the Coronavirus COVID-19, please visit the CDC website: https://www.cdc.gov/nCoV/

 

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5 years ago · by · Comments Off on Joyce Insurance Group – Statement on Coronavirus Preparedness

Joyce Insurance Group – Statement on Coronavirus Preparedness

March  11, 2020

As a business that provides risk management products and services, Joyce Insurance Group is closely monitoring the Coronavirus outbreak that has been taking place this year. According to the CDC, imported cases of this strain of Coronavirus, called COVID-19, have been detected in the U.S. The CDC has speculated that more cases are likely to be identified in the coming days, including more cases in the United States. It’s also likely that person-to-person spread will continue to occur within the United States.

For these reasons, Joyce Insurance Group has taken steps to ensure that we have contingencies in place so that our service will not be disrupted.

These include:

  • Ensuring Joyce Insurance Group employees adhere to best practices for limiting the spread of infectious diseases
  • Implementing procedures and processes for Joyce Insurance Group employees to work remotely in the event of an outbreak
  • Limiting company-related employee travel

You can rest assured that Joyce Insurance Group will remain open for business to serve your insurance needs. More information on the Coronavirus can be found on the CDC website: https://www.cdc.gov/nCoV/

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